Hello! Where can I check my appointment?
A question about a time, service or payment needs the right context. Connected messaging brings WhatsApp closer to your business operation: your team can review the available conversation history and follow the client in the dashboard. AI can support initial handling using the instructions you provide.
Conversations in the dashboard
Follow messages for the number connected to your business. Review the available context before replying and maintain continuity when a client contacts you again.
The conversation continues with the right person
Handoff to your team
Set how the assistant works and follow handoffs to a person. Automation supports the workflow while your team remains responsible for the information given to clients.
- 01
Connect the business number
Use Meta’s official flow to authorise the establishment’s WhatsApp account.
- 02
Prepare the conversation
Review instructions, services and the materials your team may share with clients.
- 03
Follow the messages
Check conversations in the dashboard and step in when someone needs your team.
AssistantTeam support
Availability in your plan
WhatsApp and AI-assisted service depend on Pro or Premium features. Connection requires Meta authorisation and availability.
Common questions
Can my team follow the assistant’s conversation?
The dashboard supports conversation visibility and continuity. Access to information and actions depends on account permissions and configuration.
Is my business number the same as Clendar’s number?
No. Service messages use the number connected by the business itself. Clendar’s identity is separate from your establishment’s identity.